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Relating to the client
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Dependency and its effect on the client and the carer
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Client autonomy
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Privacy issues
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Strengths of an effective care worker
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Personal effectiveness in the care environment
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Working effectively in a team
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Interpersonal skills
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Verbal and Non-Verbal communication techniques
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Relating to relevant stakeholders e.g. family
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Structure and function of the Irish Health Care Service
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Primary, secondary and tertiary health care teams
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Reporting and record keeping skills